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Thoughts on this blog post alleging harassment (and worse) against Codesmith?

r/codingbootcamp

u/MasSunarto wrote (the comment Michael replied to):

Brother, this is the first time I reply here. So pardon the intrusion. The questions by /u/LeadingPokemon: - Where’s the counter-argument? - Is this mod spending most of his time railing another company with vitriol or not? Please answer those questions, /u/michaelnovati. Th

u/michaelnovati replied · ★ FEATURED
1. I spend most of my time coding not on Reddit: github.com/mnovati 2. Copied over first response I'm going to focus on the MODERATION ACCUSATION first since that seems to be the main issue. What moderating r/codingbootcamp actually looks like: I don't own the sub - I report to the owner who asked me to help after I'd been one of the most active and helpful contributors. The coding bootcamp industry is absolutely infested with astroturfing. Brand new accounts, manufactured conversations, fake testimonials. It's constant daily spam trying to manipulate people making $15K-20K decisions. My job is to support authentic discussion. We have above-average Reddit AI filters. We generally don't review flagged content because we can't tell who these suspicious brand new accounts are. Occasionally we approve legitimate posts caught in filters. The accusation that I delete Codesmith's posts: This is not only false, it's the exact opposite of what I do. I regularly break the sub's rules to manually approve Codesmith content that Reddit's automated systems flag as spam. I shouldn't be doing this - the same rules should apply to everyone - but I do it constantly because their posts get caught unfairly. Why are their posts getting flagged? In mid-2024, Codesmith hired a marketing contractor to post on Reddit. Their CEO even sent me proof of this. They probably didn't know it at the time, but this guy was running one of the most extensive astroturfing operations I've ever seen. Dozens of high-karma sockpuppet accounts. Fake conversations across hundreds of subreddits promoting hemorrhoid cream, garage door openers, lava lamps, custom suits, you name it. I helped uncover this network and Reddit nuked all those accounts. But Codesmith's legitimate accounts got tangled up in it, and Reddit's AI started auto-suspending them by association - IP addresses, posting patterns, behavioral signals. I explained this to Codesmith. Multiple times. By email. By phone with their CEO directly. With screenshots. With specific suggestions on rebuilding trust signals through authentic engagement. They accused me of "deleting their posts." I told them I was approving their content, not removing it. They didn't listen, didn't change their approach, and to this day their content gets constantly flagged. The evidence is in their own sub, look at some of their official AMAs: https://www.reddit.com/r/codesmith/comments/1iduu2d/ https://www.reddit.com/r/codesmith/comments/1ilpihd/ https://www.reddit.com/r/codesmith/comments/1gvazaz/ Go look right now. Count how many comments are flagged/suspended/deleted/collapsed. Roughly half get flagged by Reddit within weeks. Not by me - I'm banned from that sub. That doesn't happen with legitimate engagement. (1/2)