u/sheriffderek wrote (the comment Michael replied to):
I don’t know exactly how their site is structured - maybe Zoom, dashboards, and databases are all tightly coupled? (maybe a student can weigh in) - but even then, you could throw the marketing pages on a new host in a few hours. Even if student data was temporarily out of sync, a
u/michaelnovati replied · · edited ★ FEATURED
It took them 4 DAYS (which is absolutely absurd) to relaunch their marketing page on their previous temporary domain yeah. It's a .dev which AWS doesn't support so must be registered somewhere else.
But they should have fully moved over to a new domain on day 1, put the issue loud and clear there to explain, and redirect all inbound organic links at their source (or change url redirecting services) to point to the new domain.
I can't state enough how much incompetence is being demonstrated here.
I made a list and it was 15 things they did wrong and I wasn't even done and I gave up because it was just like so ridiculous.
Codesmith is done. Even if they get the domain back there is zero they can do to rebuild credibility now.
I even called them out on DAY ONE and pushed them to make a report of what happend.
The "report" was a set of MARKETING SLIDES that didn't explain at all what happened transparently.
They kept saying it will be back in hours, in a few days, in several more days, .... EIGHT DAYS OF SILENCE SINCE THE LAST NOTICE.
No engineer will every take them seriously ever again - so they are done.
If they don't gracefully shutdown then the rest of their staff will depart and they will implode and have class action lawsuits from students and none of the executives will be hireable ever again.