Codesmith website down for at least 14 days and their Director of Programs, Academics & Outcomes is leaving

They have not been transparent at all in explaining the problem at all and shame on them. Their founder would rather choose now to call me on LinkedIn instead of doing anything about the problem. They made a number of failures but the length and escalation of the outage are consistent with the problem being that someone else's identity is on the AWS account and without their cooperation it could be impossible to get it back. Instead of dealing with this like a real company would, they have had zero mitigation plans. Zero communications in a week after repeatedly saying they will get access back soon. Zero ownership of the problem. Icing on the cake is they have this fake account manipulating the arguments I'm having with them on LinkedIn and whoever is responsible will probably get their real LinkedIn suspended too. It's indeed a disaster at a time when they were already on thin ice.