u/Competitive-Feed-359 wrote (the comment Michael replied to):
As someone who’s in the final stages of Bootcamp, I’m thinking about formation and similar programs as a next step in the process. I appreciate Michael’s transparency and openness in his approach and response. Almost every response he gives is opened by disclaimer on who he is a
u/michaelnovati replied · · edited ★ FEATURED
Hi, I wanted to comment directly since in reviewing the thread I realized your questions weren't answered.
1. I don't think OPs experience are growing pains, or at least not the way they were portrayed. Behind the scenes, our scheduling and matching algorithms actually get better and better the more people we have and create more opportunities for better session matches. We have chosen to grow much slower than we can, and investors want us to, to prioritize experience over growth and making sure everything is great in practice and not just in theory. I said this in another comment but it's not uncommon for 5 out of 6 people in a session to have great feedback and 1 to feel like it was a terrible session. We are fully aware that Fellows are paying a lot of money and expecting a lot, so one bad experience needs to be investigated and improved, but that one experience is also not representative of the majority.
2. New Grad training isn't a pivot or expansion per se. We are doing very few changes to support this partnership with Netflix. The underlying technology that powers Formation is unique, patented, and extremely powerful. We haven't used it broadly yet because Fellows pay a lot of money to do Formation and we prioritize their experience over our own growth. We don't want to "experiment" with high paying Fellows like a lot of other programs do. We are hyper-focused on specific narrow demographics because we believe that the vast majority of the Fellows receive value in what we offer and we only want to expand when we expect to deliver great value to any new Fellow demographic.