u/Available_Bother_342 wrote (the comment Michael replied to):
Of course I did. But again we're dealing with unreasonable people so I expect no less. Their goal is money.
u/michaelnovati replied · · edited ★ FEATURED
Hi, I haven't read the entire post yet! We collect feedback on every interaction you have at Formation, as you know, annoyingly so, and I'm really heartbroken that you have been feeling negatively for a while and this hasn't been surfaced, or if it has been and you don't feel it was actioned, I apologize and want to make it right.
Who did you talk to about a refund or adjustment if you want to leave early and can you message me about that? I don't think I saw this ever reach my inbox and want to launch an investigation of what happened.
We can't control the job market and referral opportunities obviously, but we have been investing in adding FAANG/ex-FAANG recruiters as career coaches to try to level up our career support in these hardder times (and this was intended to be a benefit), but I'm happy to jump into your private channel and help advise if you are open to that!