I would ask them for more information about the job guarantee and how many people get it.
If the job guarantee was received by almost no one and you have evidence that it was marketed to you heavily as a foolproof safety net and can prove it then you can ask to negotiate a lower price to avoid legal dispute.
If everyone else got refunds and you didn't because you didn't do some fine print then you'll have a harder time complaining about it.
But that said, refund or no refund, if you are in the USA you have a right to share your opinions and can let everyone know your story fairly and honestly and if it's common enough people won't go there anymore and legal or not it will catch up with them if it's sketchy either way.
u/Natural_Opening_4709 wrote (the comment Michael replied to):
I’ve been hearing from folks and reading other posts that very few people are getting the refund. There’s some conflicting policies in which you’re to follow their guidelines to a tee, and that it’s also policy to follow every bit of guidance you hear from the career coaches.
I
u/michaelnovatireplied·
I mean if no one is actually getting refunds you can try asking a lawyer if you have a case, but it's going to be expensive and you should do that to hold them accountable and not to get your money back (my personal practical advise, not legal advice).
Like if in reality if literally no one got a refund yet it was marketed as one of their main features on their website and in calls, I think they are in trouble because that just seems morally wrong.