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Triple ten refund policy.

5 of Michael's comments in this thread · View thread on Reddit ↗

u/michaelnovati replied ·
cc u/Medium_Patience_9599 and u/Super_Skill_2153
u/michaelnovati replied ·
Do you think this is the common case or you are an edge case? I'm trying to understand how many people actually finish because I see far more people in their first sprint or two commenting with referral codes saying how much they love it and far fewer people that actually finish the program. I'm very concerned if all these people are signing up for a 'job guarantee' but very few people actually finish the program and are even eligible to be refunded - which isn't proven or disproven and I just want to understand reality.

u/RoseyJester wrote (the comment Michael replied to):

I think I’m an edge case because I didn’t even get past the first few lessons really. I made it past a couple sprints but realized I was way out of my depth way too late within the program. I’m no longer in it but I’m still required to pay full tuition???

u/michaelnovati replied ·
I've heard this from others on Reddit - that the first few sprints are easy -> you to share your referral codes -> you pass the 3 months refundable period -> then it gets really hard and progress slows. But I'm missing what people do when progress slows - do people drop out? stick with it? go super slow and just hang around forever? etc...

u/Super_Skill_2153 wrote (the comment Michael replied to):

What part of this is Tripletens fault? It's their fault work was too much for you? It's their fault it took you three months to tell them? Any outside life factors your not mentioning? Why am I being tagged in this lol I just ask questions on this thread because it seems nobody e

u/michaelnovati replied ·
Sorry I should have given you the context. Again I'm being CENTRIST here, which means poking this from both sides, I'm not making conclusions. I tagged you to see stories from the other side. The bootcamp industry has had complaints over the past 10 years of people who are mislead into job guarantees and then the people blame themselves at the end of it. Which is fair - part of the problem is people not understanding what they are signing up for! But there is another side to the story, which is people who are not in the best place signing up for something and then blaming themselves for it not working out. I'm not faulting Triple Ten here either, but I think Triple Ten's product might be more successful if it balanced both sides and took that into account. They market VERY HARD on the job guarantee and if very few people get it (even for their own fault) then it can look like they are taking advantage of people who really want a change. Even if it's done legally properly, it can damage the reputation of the program such that more people don't want to go.

u/RoseyJester wrote (the comment Michael replied to):

I did tell the guy I wanted to revisit this like six months from now but he still pushed his sales pitch on me and I guess I’m just completely stupid cause I just shot myself a 6,000$ hole in the foot lol

u/michaelnovati replied ·
I mean part of it is a lesson learned for signing up without digging enough into what you were getting into so it's not a complete waste if you internalize and learn from it. But you definitely should NOT be putting all the blame on yourself because the admission's person might have selling you hard (which is their job) without treating you like a human and trying to dig into your situation to advise if/how Triple Ten would help you. At the end of the day they are accountable for how they sell and there can probably be some improvements there.