u/Amazonpatty wrote (the comment Michael replied to):
I sent an email explaining that I was dissatisfied with their service, especially when I found a job through a process they advised against. I asked if I could speak with someone about this issue and maybe cut the loan price down. I just wanted to hop on here to see if y'all had
u/michaelnovati replied ·
Feel free to DM me too, but if you ghosted them and disappeared for some amount of time, I would offer to pay the refund price for the time you spent there.
If you were there for a few weeks and all you got was a resume review and then quickly got a job, then I don't know what to offer. Like it's fair to pay proportional to the value you got. Like if you did 20 mock interviews, or if you did the complete curriculum they have or something, like I could see a case for charging closer to the full amount even if you didn't love it.
But if you literally did nothing and happened to get a job, I would try to negotiate something lower.
Also, if you have a track record of complaining or giving feedback throughout your time, that could be helpful too.
If you have a track record of positive feedback and are complaining now that will work against you. If you frequently gave feedback and they convinced you to stay longer, then you have a stronger case to try to get them to retroactively withdraw you.