u/michaelnovati replied ·
What is your goal? Justice against Springboard (that might bankrupt them for example) or getting your money back? If you want your money back, I would make them a reasonable offer and not sue them.
Other Suggestions:
1. Read the contract carefully - they might be able to remove the job guarantee, or defer to strict requirements that can change and then make those requirements very hard to achieve
2. Check to see if the contract gives up rights to class action
3. Lawsuits aren't like on television where you can get millions of dollars, you more often than will barely get anything and you pursue a lawsuit as a last resort because the other party just won't negotiate and the amount of money in question is so much that even after all the fees and time and energy it will be worth it for you.
How many times do you get a check for like $5 in the mail because of some class action lawsuit you were included in...and it's a fraction of what you actually should get but something can be better than nothing.
The biggest impact though is the company wants to avoid this kind of thing ever again and makes changes to its practices.
4. You might have to go to arbitration before suing them, check the contract.
5. Have you considered other places to complain? If they are regulated by different agencies, that might be a place to go.