u/michaelnovati replied ·
Have you tried talking to someone at Outco about the situation?
ISAa fell apart in the past two years and essentially don't exist anymore as they used to. All new ISAs are created as loans for the upfront cost of a program that you have to pay back regardless, however they can pause payments if you lose your job and the amount you pay is capped by your salary rather than a fixed amount.
If you didn't get a job and you attended all of the sessions and mock interviews and such then you should pay something for their time.
BUT, the contract applies to them too, and if they didn't live up to part of their side then you should talk to them about a reduced exit fee that takes into account both sides of the story.
Disclosure, my company competes with Outco. They stopped taking new people on their site and one or more of the founders are doing something else now, so I don't call them a competitor anymore but I'm not making any judgments because of my bias and just giving person to person advice.